7fb Privacy Policy

1Introduction

7fb ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses 7fb.asia and its related services. This Privacy Policy sets out in full how we collect, process, store, share, and safeguard personal data relating to players and visitors based in Bangladesh and other permitted territories.

By registering an account with 7fb, making a deposit, or continuing to use the Platform after this policy has been published, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described within it. If you do not agree, please discontinue use and request account closure by contacting our support team.

2Data We Collect

We collect different categories of personal data depending on how you interact with 7fb. The table below summarises the main data categories, specific data points within each, and the primary reason we collect them:

3How We Use Your Data

7fb uses the personal data we collect only for the purposes below. We process data solely where a valid legal basis exists and never use your data for any purpose incompatible with the reason it was originally collected:

• To create and maintain your player account, including verifying your identity and age in line with our 21+ policy.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to detect and prevent fraudulent transactions.
• To deliver customer support and respond to your queries, complaints, or formal dispute submissions sent to our team.
• To comply with applicable anti-money-laundering regulations and other legal obligations, including reporting to relevant authorities where required by law.
• To monitor gameplay patterns for responsible gaming purposes, including identifying players who may be at risk of problem gambling and proactively offering support tools such as deposit limits and self-exclusion.
• To send promotional communications about bonuses, new games, and special offers — only where you have opted in. You may unsubscribe at any time by contacting [email protected].

4Legal Basis for Processing

7fb processes personal data only where a lawful basis exists. The four bases we rely on are:

• Contract performance: processing necessary to register your account, accept deposits, pay out winnings, and provide the gaming and betting services you have requested.
• Legal obligation: processing required to comply with KYC verification, AML reporting, age verification, and any other mandatory regulatory requirements applicable to 7fb.
• Legitimate interests: processing for fraud prevention, security monitoring, responsible gaming oversight, and platform analytics — where those interests are not overridden by your fundamental rights.
• Consent: processing for optional promotional communications and non-essential cookies where you have freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5Data Sharing & Third Parties

7fb does not sell, rent, or trade your personal data. We share data with third parties only in the limited circumstances below, and only to the extent strictly necessary for each stated purpose:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): we share only the transaction data necessary to complete deposits and withdrawals. Each processor handles data under its own privacy policy and applicable financial regulations.
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, and others): game outcome data is processed by the game engine provider in real time to determine results. No personal identifiers beyond your session token are shared.
• Regulatory and law enforcement authorities: we disclose personal data to competent authorities when required by applicable law, court order, or binding regulatory instruction. We will notify you in advance where permitted by law.
• IT infrastructure and hosting providers: reputable cloud and cybersecurity vendors process data on our behalf under strict data processing agreements that prohibit any use of your data beyond providing services to 7fb.

6Cookies & Tracking Technologies

7fb uses cookies and similar technologies to operate the Platform, remember your preferences, and analyse how players use the site. We categorise our cookies as follows:

• Essential cookies: strictly necessary for the Platform to function. These cannot be disabled. They manage your login session, maintain security tokens, and ensure the platform loads correctly on your device.
• Analytics cookies: help us understand aggregate usage patterns — which categories are popular, how players navigate between sections, and where technical issues occur. Data is anonymised wherever possible.
• Preference cookies: store your language and display settings so you do not need to reconfigure them on every visit.
• Marketing cookies: only set where you have explicitly opted in to receive promotional communications. These help ensure you see relevant bonus offers rather than generic advertising.

You can manage cookie preferences through your device browser settings. Disabling essential cookies will prevent the 7fb Platform from functioning correctly. For analytics and marketing cookies, withdraw consent at any time by contacting [email protected].

7Data Retention

7fb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary by category: identity and KYC documents are kept for a minimum of 5 years from account closure to satisfy AML record-keeping obligations; financial transaction records are retained for 7 years; usage and gameplay data for 3 years from the last transaction date; and marketing consent records for 2 years from the date consent was given or withdrawn.

When a retention period expires, 7fb securely destroys or permanently anonymises the relevant personal data so it can no longer be linked to any individual. Anonymised or aggregated data that cannot identify any person may be retained indefinitely for statistical purposes.

8Your Data Rights

Subject to applicable law, you have the following rights over the personal data 7fb holds about you. To exercise any right, email [email protected] with the subject line "Data Rights Request — [Your Username]":

• Right of access: request a copy of all personal data 7fb holds about you, along with information about how it is being used.
• Right to rectification: request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: request deletion of your personal data where it is no longer needed for the purpose collected, or where you withdraw consent and no other legal basis applies. Note that AML and KYC records cannot be deleted during mandatory retention periods.
• Right to restriction: request that we restrict processing of your data while a correction or objection request is under review.
• Right to data portability: request a copy of the personal data you provided to us in a structured, machine-readable format where technically feasible.
• Right to object: object to processing carried out on the basis of legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

We aim to respond to all data rights requests within 30 days. Where a request is complex or volumes are high, we may extend by a further 60 days — in which case we will notify you within the initial 30-day window and explain the reason for the extension.

9Data Security

7fb implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, multi-factor authentication options for player accounts, regular security audits and penetration testing, and strict internal access controls limiting which staff can access player data.

While we take every reasonable precaution, no online platform can guarantee absolute security. In the event of a data breach likely to result in high risk to your rights, 7fb will notify affected players without undue delay and take immediate remedial action. You can help protect your account by using a strong, unique password and never sharing your login credentials with anyone.

10Children & Minors

The 7fb Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not register an account, make a deposit, or use any 7fb services. If a parent or guardian believes their child has registered an account or provided personal data to 7fb, they should contact us immediately at [email protected] so we can close the account and delete the associated data without delay.

11Updates to This Policy

7fb reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. The date shown at the top of this document indicates when the current version was last revised. Where changes are material, we will notify registered players by email or by displaying a prominent notice on the Platform before the changes take effect.

Your continued use of the 7fb Platform after a revised Privacy Policy has been published constitutes acceptance of the updated policy. If you do not agree with the changes, stop using the Platform and request account closure by emailing [email protected].

12Contact & Data Enquiries

If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a privacy concern, please contact the 7fb data team. We handle all privacy enquiries promptly and confidentially. Formal data rights requests must be submitted in writing with sufficient information to verify your identity as the account holder.